Last Updated: 30 December 2024
Welcome to www.alignertoolkit.com (the “Website”), owned and operated by AlignerToolkit (“we,” “us,” or “our”). We are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy describes how we collect, use, store, and share your information when you use our Website or purchase our products, which include Aligner Remover, Aligner Chewing, Aligner Case, and Aligner Cleaner Foam for Working Professionals and Busy Parents.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By visiting our Website or purchasing our products, you agree to the collection and use of information in accordance with this Privacy Policy.
1. WHO WE ARE
1.1 Data Controller
The entity responsible for the processing of your personal data is:
AlignerToolkit
Fulya Neighborhood, Yeşilçimen Street, Polat Tower, Independent Unit 12/430
34394 Şişli/Istanbul, Turkey
Email: [email protected]
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us using the details above.
2. DATA WE COLLECT
We may collect and process the following categories of personal data:
1. Identity & Contact Information
• Name, email address, billing/shipping address, phone number.
2. Account Information (if applicable)
• Username, password, and any profile details provided when creating an account.
3. Transaction & Order Data
• Records of products purchased, payment details (handled securely by third-party payment providers), order history, and delivery information.
4. Usage Data
• IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.
5. Marketing & Communication Preferences
• Newsletter signups, promotional email consents, and other preferences.
6. Correspondence
• Copies of emails or messages sent to us for inquiries, support, or feedback.
3. HOW WE COLLECT YOUR DATA
1. Direct Interactions
• When you make a purchase, create an account, subscribe to our newsletter, or contact us (via email or contact forms).
2. Automated Technologies
• We use cookies, web beacons, and other tracking technologies to collect technical information about your browsing behavior on our Website.
3. Third Parties
• Information from payment processors (e.g., transaction confirmation), analytics providers (e.g., Google Analytics), or social media platforms (if you interact with our social media channels).
4. LEGAL BASES FOR PROCESSING YOUR DATA (GDPR)
We will only process your personal data when we have a lawful basis to do so, including:
1. Contractual Necessity
• To fulfill orders, process payments, provide customer support, and deliver the services you requested.
2. Legitimate Interests
• For our business operations, such as improving our Website functionality, safeguarding our business from fraud, and conducting direct marketing to existing customers (unless overridden by your rights).
3. Consent
• For sending certain marketing communications or processing sensitive data (if any). You have the right to withdraw consent at any time.
4. Legal Obligations
• To comply with legal and regulatory requirements, such as tax or accounting obligations.
5. HOW WE USE YOUR DATA
We use your personal data to:
1. Process Orders & Provide Services
• Fulfill your orders, process payments, arrange deliveries or returns, and communicate order status updates.
2. Manage User Accounts (if you create one)
• Maintain and secure your account, enabling you to review orders and manage preferences.
3. Customer Support
• Respond to inquiries, resolve issues, and offer technical or sales support.
4. Marketing & Communications
• Send newsletters, promotions, or other marketing content, where you have opted in. You can opt out at any time via unsubscribe links or by contacting us.
5. Website Improvement & Analytics
• Understand user behavior, improve user experience, and fix technical problems using aggregated analytics.
6. Security & Legal Compliance
• Protect against fraud, enforce our terms and conditions, and comply with applicable laws.
6. STORAGE & RETENTION OF YOUR DATA
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
• Order Data: Retained for the duration of your customer relationship with us and as required by financial and tax regulations.
• Account Information: Retained as long as you maintain an account. You may delete your account by contacting us.
• Marketing & Communication Data: Retained until you opt out or withdraw consent.
• Legal Requirements: Some data may be retained longer if needed to comply with legal obligations or to defend against legal claims.
Once the retention period expires, we will securely delete or anonymize your personal data.
7. SHARING YOUR DATA
We do not sell or rent your personal data. However, we may share your data with:
1. Service Providers
• Third parties that help us operate our business, such as payment processors, shipping partners, email service platforms, and analytics providers.
2. Professional Advisers
• Legal, tax, or financial advisors when necessary for legal compliance or the legitimate conduct of our business.
3. Legal or Regulatory Authorities
• If required by law, court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Business Transfers
• If we merge, sell, or reorganize our business, your data may be transferred to the successor entity with appropriate confidentiality and data protection measures in place.
When we share data with third parties, we ensure they adhere to GDPR standards and only process data based on our instructions and under appropriate confidentiality and security measures.
8. INTERNATIONAL DATA TRANSFERS
Your personal data may be transferred outside the European Economic Area (EEA). Where such transfers occur, we ensure the receiving entity has adequate data protection (e.g., through European Commission adequacy decisions or Standard Contractual Clauses). To learn more about these safeguards, contact us at [email protected].
9. YOUR RIGHTS UNDER GDPR
As a data subject under the GDPR, you have the following rights, subject to certain limitations:
1. Right of Access
• Request a copy of personal data we hold about you.
2. Right to Rectification
• Ask us to correct any inaccurate or incomplete personal data.
3. Right to Erasure (“Right to Be Forgotten”)
• Request deletion of your personal data where there is no lawful reason for us to continue processing it.
4. Right to Restrict Processing
• Request that we limit the processing of your personal data under certain circumstances.
5. Right to Data Portability
• Receive a copy of your personal data in a structured, commonly used format and transfer it to another controller, where technically feasible.
6. Right to Object
• Object to our processing of your personal data based on our legitimate interests or for direct marketing purposes.
7. Right to Withdraw Consent
• Where we rely on your consent, you can withdraw it at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of the above rights, please email us at [email protected]. We will respond within the timeframe required by law.
If you believe we have infringed your data protection rights, you have the right to lodge a complaint with your local data protection authority or the authority in the location where the alleged breach occurred.
10. SECURITY MEASURES
We take security seriously and implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encrypted connections (HTTPS) where possible.
• Secure internal policies on data handling and retention.
• Limiting access to personal data to employees and contractors who need it to perform specific jobs.
However, please note that no method of transmission over the internet or method of electronic storage is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
11. COOKIES & TRACKING TECHNOLOGIES
Our Website uses cookies and similar tracking technologies to:
• Personalize content and ads.
• Provide social media features.
• Analyze Website traffic and usage patterns.
By using our Website, you agree to our use of cookies. You can control cookies via your browser settings. For more information about how we use cookies, please see our Cookie Policy (if applicable) or contact us directly.
12. THIRD-PARTY LINKS
Our Website may include links to external websites not operated by us. We are not responsible for the privacy practices of those third-party sites. We encourage you to review their privacy policies before providing any personal data.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our data practices. When we update, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically for any updates. By continuing to use our Website after any modifications, you acknowledge and accept those changes.
14. CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
AlignerToolkit
Fulya Neighborhood, Yeşilçimen Street, Polat Tower, Independent Unit 12/430
34394 Şişli/Istanbul, Turkey
Email: [email protected]
We are committed to addressing any issues promptly and transparently. Thank you for trusting AlignerToolkit with your personal data. We value your privacy and strive to keep your information secure.